Guide to buying a Stairlift

Stairlift prices

The cost of buying and installing a stairlift has remained relatively stable over the years, but the price can vary significantly depending on the type and features of the lift. A simple, straight stairlift can cost around £2,000, while prices for curved or long stairs can reach as high as £7,000 or more. According to a 2020 survey of stairlift owners, the average price paid for a new straight stairlift was £2,845, while the average for a curved stairlift was £4,217. Keep in mind that every corner in your staircase may add to the initial cost. It may be more cost-effective to purchase two straight stairlifts for a staircase with a landing rather than one curved lift, but you must be able to move between the two lifts. Curved stairlifts, which are custom-made, often require a deposit, while straight stairlifts do not. Prices and quality can vary by manufacturer and type of stairlift.

Where to see stairlifts before you buy

If you want to see a range of stairlifts in person, there are a few options to consider. Some companies have showrooms where you can see and try different models. You can also visit an equipment demonstration center, which is a dedicated location where you can try out mobility aids in a non-sales setting. There are several of these centers located throughout the UK, and a list can be found on the Disabled Living Foundation’s Living Made Easy website. You can also ask your local council about the brands they use, or contact the occupational therapy department for recommendations. If you know someone who owns a stairlift, you can ask to try it out and get their perspective on the pros and cons. Keep in mind that your needs may be different from theirs, especially if their stairlift is a straight model and you need a custom-made solution for curved stairs.

What to consider before getting your stairlift quotes

Before deciding if a stairlift is the right option for you, it’s important to consider your current and future needs. You can check out our guide to determining whether you should get a stairlift for more information. When shopping for a stairlift, be sure to ask if the company is a member of the British Healthcare Trades Association (BHTA). This means that they have agreed to follow the BHTA’s code of practice, which includes ethical selling practices. Additionally, all stairlifts must be CE-marked and meet the standards set by British Standard BS5776.

Getting a quote for a stairlift

In order to provide an accurate quote, a stairlift company may send a surveyor to your home to conduct a feasibility study. This service is typically provided at no cost to you. The surveyor will assess various factors, including the width of your stairs and the available space for your knees if you are using a seated stairlift. This visit is also an opportunity for you to learn about the different stairlift models offered by the company and to discuss your individual needs with the assessor. It is advisable to get quotes from at least two or three different companies, including both a manufacturer and a supplier, in order to compare prices and make an informed decision.

Get the best from your visit

If possible, it is advisable to have your occupational therapist present during the feasibility study. If this is not possible, make sure that you have clear written instructions from your OT about the necessary features for your stairlift, such as whether it needs to be seated or standing and, if seated, whether it should be height adjustable. After the study is completed, the company representative will provide you with a written quote, either immediately or in the following days.

What to expect:

The salesperson should thoroughly assess your needs, including your ability to safely get on and off a seated stairlift and use the control button and footrest, as well as your ability to secure a retractable seat belt if one is included.

The dimensions of your stairs should be considered, including the width and any bends or obstructions that may require a curved staircase or automatic folding feature.

The salesperson should also assess whether any additional home improvement work, such as adding an extra plug point, is necessary.

Some larger companies may have computer software that allows you to see what your customized stairlift will look like on your own stairs.